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Owner FAQs

Answers to your common questions

  • Who is responsible for paying for repairs and maintenance requests?

    The owner is responsible for maintaining the property in good repair. However, if damage occurs that is a result of tenant abuse, or negligence to perform required tenant maintenance functions, then the cost to repair is attributed to the tenant. Please refer to Rental and Realty’s maintenance for more details.
  • Am I required to make my property available to section 8?

    No. As a landlord/owner you have the freedom to rent to whoever you like, so long as you are not discriminating against potential tenants based on sex, religion, color, race, familial status, or national origin.
  • Are you licensed?

    Yes, Rental and Realty is a fully licensed brokerage with Realtor’s and staff.
  • Can I reach you after hours?

    Our office staff can be reached by email any time. 24 Hour maintenance requests can be made via the tenant portal or by calling (863) 301-3940
  • Can you put money directly into my account?

    Yes. ACH deposits are the preferred method for owner distributions.
  • Do I get to see the lease or sign it?

    A representative from our company will sign the lease agreement and provide the owner with a copy.
  • Do you sell real estate too?

    Yes, Rental and Realty has several Realtors available for you at all times.
  • How and when do I get my checks?

    Owner distributions are conducted twice per month, typically around the 15th and the 28th. Owners may have any available funds ACH deposited into their accounts or request a check be mailed to them.
  • How is rent collected?

    The tenants pay in the office by check, money order, or cashier’s check. They may also pay online with e-check or credit card using their online portal.
  • How long of a lease do I sign?

    Our typical lease is 12 months. We do 7-12 months upon owner approval and tenant request.
  • How much security deposit is charged per property?

    Typically, a minimum of one month’s rent is charged. Owners can increase or decrease this before advertising should they choose.
  • How soon can you start managing my property?

    We will begin managing your property once all parties have signed the management agreement, effective immediately.
  • What type of properties do you manage?

    We manage single-family homes, condos, and town homes for owners who prefer tenants to have an active lease of at least 7 months.
  • What type of report do I get and how offer?

    Owners receive an owner’s statement when owner distributions are performed- typically twice a month.
  • Who holds the tenants security deposit?

    Rental and Realty Group holds the security deposit on behalf of the tenant in a separate non-interest bearing escrow account.